Terms and Conditions

Acceptance of Terms & Condition


Please carefully read these terms and conditions ('Terms'). You agree to the terms and conditions set out below by using or accessing the bahist website at www.bahist.in ('Site') and any associated smartphone apps or other applications.


Eligibility to use the Services

You must be eighteen (18) years of age or older to register with and shop with www.bahist.in and you are able to recognise and adhere to the terms , conditions, duties, representations, and warranties set out in these Terms. If you are a minor, that is to say, under the age of 18, you may only use bahist with the participation of a parent or guardian.



Provision of the services

i. You understand and accept that the form and design of the Site which require that certain changes to the Site be affected, so we reserve the right to suspend, cancel or discontinue, at any time without prior notice, any or all of the products or services found on the Site, make changes and modifications to any or all of its contents, products and services without prior notice.



 ii. You understand and accept that users will be prevented from accessing the Website, your account information or any files or other content stored in your account if we disable access to your account.


iii. The material on this Website is given for general information and should not be relied on or used as the sole basis for decision-making without consulting main, more precise, more complete or timely sources of information.Any dependence on the content of this website or any other material is at your own risk.


iv. We reserve the right to charge you subscription and/or membership fees for any product , service or any other part of the Web at any point in the future, by providing fair prior notice.


V. We can implement referral and/or incentive-based programmes for its users from time to time (Program). These programmes may be regulated by the terms and conditions of their respective programmes,As well as these terms, you are bound by the terms and conditions of the programme. We reserve the right, without notification to you, to alter, cancel and discontinue the service.


Third party sites

We can provide links to web sites run by other organisations on this Website as a convenience to you. You can quit the website if you use these pages. We make no warranty or representation for any related websites or the information appearing on them or any of the goods or services and do not support them.


Information provided by you

We respect your privacy. Any personally identifiable information that you may provide to Godrej through this website is protected by this website's Privacy Policy. We do not want you to give any confidential or proprietary information to Godrej via the Website, and you should not. For quality and tracking purposes, telephone calls made to and from our Customer Service team are registered. Unless you otherwise agree, we do not sell , rent or pass this information to third parties for their marketing purposes.


You will be given a password at the time of your registration. Please keep this secret, as you are wholly responsible for keeping your password private. You are responsible for all orders put with us or details provided to us in combination with your password under your e-mail or mobile address. You must inform us immediately of any unauthorised use of your e-mail address and/or password, or any security violation that you are aware of.

Compliance with laws

All laws and regulations in India shall be complied with by you and you shall use the Platform in accordance with these Terms and the relevant law.


Limitations of damages

We shall not be considered to be in violation of the contract or these Terms as a result of any delay in our performance or failure to fulfil our obligations if that delay or failure to perform is due to any cause or situation beyond our rational control, including, but not limited to, God's fire, flood and other actions, attacks, disturbances, incidents, energy supply disturbance, civil commotion.


In any case, our gross liability arising out of any order for the delivery of goods to you pursuant to this contract shall be limited to the retail price of the goods included in that order.


Neither we nor any of our subsidiaries shall be liable to any party for any indirect, unique, consequential or other harm arising from the use, or failure to use, of the content, materials and functions of the website or of any linked website.

Indemnity and Release

You shall indemnify and hold us harmless from any allegation or demand or behaviour, including fair attorney's fees, levied by any third party or penalty levied as a result of or arising out of your violation of these Terms or any specified document, or your violation of any third party's laws , rules, or rights.



We reserve the right to modify, modify, add or delete any portion of these terms and conditions. Changes to these words will be effective when notice of such a change is posted. After any amendments to these Terms are released, your continued use of the Platform will be viewed as approval of those amendments.


Intellectual Property

We allow you to access and download the information on this Site ('Materials') only for your personal, non-commercial use, subject to the terms and conditions set out in these Terms, and you must maintain all materials, all copyright and other proprietary notices. You can not alter or replicate the materials in any way whatsoever. We have digitised all of the pictures seen here. Without our prior written permission, no other party is allowed to reproduce or republish these digital copies in any format whatsoever. All copyrights, trademarks and other intellectual property rights in all materials or services provided on this Website shall remain in our possession at all times.


Governing Law & Jurisdiction

These words are regulated by, and construed in accordance with, the laws of India. You agree to apply, as we do, to the exclusive jurisdiction of the Mumbai courts.


Any cause of action that you may have in relation to your use of the Site must be launched within one (1) year of the occurrence of the allegation or cause of action.




1.1 These Words shall regulate any use or transactions made on this Website. And the terms governing any particular use or purchase are those in place on the date of your order or personal use. You will be bound by those modifications if you use or order goods after we have published any changes. Therefore, before each use or order, you should check to ensure that you understand the precise terms relevant to your visit or purchase of your site. We will show the date when these terms were most recently modified to help you decide if the terms have changed since your last order.

1.2 We sell products only to end-users.


1.3 We will check if your order has been put directly through the use of the Site by sending a message to the Site immediately after you have confirmed your order and by sending an e-mail to the e-mail address you gave us or to the mobile number you gave us.

1.4 Please note that the order confirmation is not our acknowledgement of your order. Acceptance of your order and completion of the order will take place when we ship the products to you, subject to our cancellation rights.


1.5 Before placing an order, you are advised to check the product description carefully. You agree to be bound by the terms of sale contained in the item 's description by placing an order for a product.

1.2 We sell goods to end users only.


1.3 We will check if your order has been put directly through the use of the Site by sending a message to the Site immediately after you have confirmed your order and by sending an e-mail to the e-mail address you gave us or to the mobile number you gave us.


1.4 Please notice that our approval of your order does not constitute the confirmation of the order. Acceptance of your order and fulfilment of the order will take place when we dispatch the goods to you, subject to our cancellation rights.


1.5 You are recommended to read the product description carefully prior to placing an order. You agree to be bound by the terms of sale contained in the item 's description by placing an order for a product.

2.Product pricing


2.1 Any GST payable shall be included in the prices listed on the Website.


2.2 A fee for delivery may be included in each order you produce. If your delivery is subject to a delivery fee, before you confirm your order, it will be shown to you as a separate charge on the delivery confirmation tab. Any delivery charge applied to your order will depend, among other things, on the value of your order, the delivery date and time and any additional options that you may select.


3. Options for payment

3.1 A debit card, credit card, internet banking and some wallets may be used for payment. By cash or cheque, you will not pay for your order.


3.2 The debit, credit and charge cards accepted by us shall be those specified on the Website on the date of placement of your order.


3.3 Some processing and interest charges which include the EMI or No-cost EMI option chosen by you. This is a formal agreement between you and the applicable service provider and is negotiated at your own discretion and we are a mere facilitator and not a party to that agreement.


4.shipment of product

4.1 Days and times of delivery will be as shown on the cart page on the Web and will be shipped to the address you mentioned when you place an order on the Web. In certain regions, we reserve the right to reduce deliveries, and this includes the right to exclude certain regions from our delivery schedule entirely.


4.2 Availability and prevailing market conditions are subject to the goods. If, in our view, the quantity ordered jeopardises availability for other customers, we can restrict the quantity of products (particularly products on special offer) delivered to any one customer.

4.3 We will always strive to supply you with the complete and precise quantity of the commodity you have ordered. In any case, our liability would be limited, according to the terms of clause 7.1 below, to the price of the goods not delivered or delivered improperly and to the cost of delivery.


4.4 We take great care to ensure that deliveries are delivered on time and, accordingly, it is your duty to ensure that during the day of delivery, an appropriate person is present at the delivery address. We may ask that the products on delivery be signed by an appropriate individual.


4.5 Please notice that unfavourable weather or other events outside our reasonable control which result in occasional delays in delivery. If that is the case, as soon as we are able to reschedule your delivery time and date, we will try to contact you. In any case, our responsibility to you shall be limited to the refund of the price and the cost of distribution of the goods not delivered.

4.6 We are entitled to charge you in full an amount equal to the price of the product and the cost of delivery if you are not present for your delivery

4.7 The confirmation via e-mail that you receive from us confirming your order will signify the last time you have changed your order before delivery.


4.8 By using the 'Change Address' feature, you can change the address you have registered on the web. For any orders where you have received our confirmation email, this will not change the address.



5. Out of stock situations

Our effort is to ensure that all items listed on the Website are available for dispatch to you in stock. However, if this is not possible for any reason, we will contact you and give you the option, depending on your convenience, to swap, postpone or cancel the order.


6. Product returns

6.1 We suggest that, at the time of delivery and installation, you inspect the items promptly and inform us promptly of any defects. If a product is found to be defective, please call our Customer Support team at 18002671122 as soon as possible or email us at bahistslg@gmail.com for the best possible action to resolve the issue.


6.2 To return any goods that are or are not defective as per your original order , please return them to the delivery person at the time of delivery or contact our customer service within 24 hours of delivery of the item. For clarification of its cancellation policy , please review the terms and conditions of each product you order.


6.3 All defective goods or goods not to be returned in compliance with your order shall be accompanied by a copy of the original receipt and in the same condition at the time of delivery, otherwise they shall not be returned in the same manner.


6.4 Please note that for any items opened or used, we can not give exchanges or refunds.


6.5 For your refund request to be processed, please give one to three weeks from the day you return your defective product or an item that is not as per your order. When your return is finalised, you will be informed.


7. Consumer complaints

7.1 The Customer Support Helpline in 9434063122 operational email between days can answer any customer concerns. In the 'Contact' section, you can find an e-mail connexion or the address and telephone numbers listed on our site.


8. Severability


If any part of the provisions contained in these Terms is found to be null or, to any degree, to be unenforceable, that section shall be excluded from the remaining provisions, which shall remain valid and enforceable to the fullest extent permitted by statute.


9. Submissions

We welcome your feedback on your shopping experiences with us and your ideas on how this platform can be enhanced. You own all the rights to the material that you add to this Site, and we will not infringe or abuse the rights of any third party by using your material.


10. Disclaimer

The prices and products advertised on this website are for sale exclusively on this website. Prices and availability of items will differ between the online Godrej website and the retail store. Godrej does not guarantee the accuracy or completeness of the information on this Site and will not be liable for any typographical errors or errors in diagrams, photos or descriptions, as prices, product descriptions and availability which change quickly.Product images are for comparison purposes only, and the actual product can vary from the image displayed. Items shown on this website are not always in stock. Without notice, all item specifications, photos, product logos, availability and pricing are subject to change at any time. Any other updates to the site, materials and goods, systems, services or prices listed on the site can also be made at any time. Without any representation or guarantee, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement or fitness for any specific reason, this Site, the information and materials on the Site are given .





The extraordinary story of this unique furniture showroom started with a dream that Mr. Nitesh Agarwal, the founder of the Bahist who is himself a professional interior designer, use to see 12 years ago. It was the year 2008 and in those days there was not even a single contemporary furniture showroom in the town.

  1. Infinity Square, 1st Floor, 2nd Mile, Beside PC Mittal Bus Stand, Sevoke Road, Siliguri-734001
  2. +91-94340-63122, +91-98320-93122
  3. info@bahist.in
  4. www.bahist.in